DTS Pakistan – Official Contacts & Complaint Information
Find direct contact information for DTS Pakistan officials to file complaints regarding tourism services
When to Contact DTS Pakistan Officials
The Department of Tourist Services (DTS) Pakistan is responsible for regulating and monitoring tourism services across the country. If you have experienced issues with any registered tourism service provider during your travels in Pakistan, you can file a complaint with the relevant DTS officials.
DTS Pakistan handles complaints related to registered tour operators, tour guides, hotels, restaurants, and other tourism service providers. Their role is to ensure quality standards are maintained and to address grievances from both domestic and international tourists.
Before contacting DTS officials, ensure you have all relevant information about your complaint, including dates, locations, service provider details, and any supporting evidence.
Complaint Categories
- Tour Guide misconduct
- Tour Operator issues
- Hotel service problems
- Restaurant quality concerns
- Transportation services
- Billing disputes
Contact Officials
Information for Filing Complaints
Required Information
- Your complete personal details
- Business name (if applicable)
- Registration number/ID
- Complete travel dates
- Detailed complaint description
- Location of incident
- Names of involved parties
Supporting Evidence
- Photographs as proof
- Video recordings
- Receipts and invoices
- Contracts or agreements
- Screenshots of communications
- Location details
- Witness information
Complaint Process
- Document all details immediately
- Contact the relevant official
- Submit complaint with evidence
- Receive complaint reference number
- Follow up periodically
- Resolution and feedback
About DTS Pakistan
The Department of Tourist Services (DTS) Pakistan operates under the Ministry of Tourism and plays a vital role in regulating the tourism industry across the country. DTS is responsible for:
- Registering and licensing tour operators, tour guides, and tourism establishments
- Monitoring service quality and standards in the tourism sector
- Handling consumer complaints and grievances
- Promoting sustainable tourism practices
- Implementing tourism policies and regulations
For any issues with registered tourism service providers including tour guides, tour operators, hotels, or restaurants, you can directly contact the DTS officials listed on this page. Ensure you have all necessary documentation and evidence when filing a complaint to facilitate a quicker resolution.
About NorthPk.com
This contact information is provided by NorthPk.com, a platform dedicated to assisting tourists and travelers in Pakistan. We are committed to enhancing tourism experiences by providing valuable resources, information, and support to both domestic and international visitors.
We have shared these official DTS Pakistan contact details as part of our mission to help travelers resolve issues with tourism services and promote quality tourism experiences across the country. Our platform works to connect tourists with reliable information and resources to make their journeys in Pakistan safe, enjoyable, and memorable.
At NorthPk.com, we believe that accessible information and proper channels for addressing concerns are essential for developing a thriving tourism industry. By providing these official contacts, we aim to empower travelers to seek resolution for any issues they encounter with registered tourism service providers.